- Help Centre
- Payments
- Beneficiaries
My beneficiary hasn’t received funds. What do I do next?
If your beneficiary hasn’t received the payment within 72 hours and your payment status is showing done, please contact support@paytron.com.au and provide us with the below details:
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Payment ID
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Beneficiary Name
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Payment Date
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Payment Amount
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Beneficiary Account name
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Beneficiary Account number