Help Centre
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Managing payments
Getting started
Signing up
Know Your Customer (KYC) and Know Your Business (KYB)
Your account
Pricing
Managing your subscription
General FAQs
Team, roles and permissions
Managing payments
Managing invoices
Paying a beneficiary
Partial payments
International payments, FX and currency conversion
Depositing funds
Receiving funds
Beneficiaries
Withdrawing funds
Batch payments
Corporate cards and expense management
Getting a card
Credit limits
Paying off your card
Fees and costs
Travelling
Features
Expense management
Locking or cancelling a card
Reporting
Refer and earn
Third party integrations
Xero integration
KeyPay integration
Back to home
Help Centre
Managing payments
Getting started
Signing up
Know Your Customer (KYC) and Know Your Business (KYB)
Your account
Pricing
Managing your subscription
General FAQs
Team, roles and permissions
Managing payments
Managing invoices
Paying a beneficiary
Partial payments
International payments, FX and currency conversion
Depositing funds
Receiving funds
Beneficiaries
Withdrawing funds
Batch payments
Corporate cards and expense management
Getting a card
Credit limits
Paying off your card
Fees and costs
Travelling
Features
Expense management
Locking or cancelling a card
Reporting
Refer and earn
Third party integrations
Xero integration
KeyPay integration
Managing payments
The low down on making payments from and receiving payments into your Paytron business accounts
What does it cost to make a payment?
Managing invoices
How do I get my invoices onto Paytron?
Can I trust the system to accurately read the invoices?
Do I need to change my existing process for receiving or issuing invoices?
Paying a beneficiary
When can I make my first payment?
How do I make a payment?
What is the difference between a SWIFT payment and a Direct payment?
My beneficiary hasn’t received funds. What do I do next?
How long will it take for my funds to reach the beneficiary?
The beneficiary bank has advised that they rejected the funds. How long does it take for the money to come back?
What does each status on the payment page mean?
What is Paytron AutoPilot?
How do I delete a payment that’s been processed?
Can I use my Paytron Business account like a real bank account?
How do I check my account balances?
Can I use my Paytron account for direct debits?
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Partial payments
How do I make a partial payment?
Can I pay my bill in instalments to my beneficiaries or make a partial payment?
How do I access the full list of every Partial Payment I’ve setup?
International payments, FX and currency conversion
What is the cost of converting funds?
What are my FX rates?
How do I convert between my currencies?
Do I need to convert funds between currencies before I can make an offshore payments?
Where can I make payments via Paytron?
Which currencies can you hold with Paytron?
When can I reserve conversions?
Can I cancel a currency conversion?
My currency conversion failed. What should I do next?
Why would I create a Business account in another currency?
How do I create a Business account in another currency?
Which countries can I accept payments from?
Which currencies can you receive like a local?
What are SWIFT Fees?
What is SWIFT?
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Depositing funds
How do I use direct debit with a payment?
What payment methods does Paytron support?
How do I update my direct debit details?
How do I deposit money or add funds into my Paytron account?
Receiving funds
Where can I see the deposits that I have received?
Can I receive deposits from third party vendors?
An incoming deposit is missing. What do I do next?
Beneficiaries
Creating a beneficiary
What optionality do I have when setting up the default payment settings for my beneficiaries?
How do I update a beneficiary contact in the Paytron App?
Withdrawing funds
How do I withdraw money from my non-AUD accounts?
How do I withdraw money from my Paytron AUD account?
Batch payments
How do I create a batch payment?
How do I upload a batch payment?
What file format can I use for batch files?
How do I upload my ABA file?
