How do I delete a payment that’s been processed?

Once a payment has moved to inflight and done, we are unable to delete a payment. Paytron has already sent this payment to the beneficiary. 

You can, however, delete a payment if it has a status of Scheduled or awaiting funds:

• Log into Paytron

• Click the Payment tab from the left sidebar menu.

• Locate payment.

• Click on the 3 vertical lines icon to the left of the payment.

• Click “Delete”.